Frequently Asked Questions (FAQ)

1. Where do you ship from?
We dispatch all orders from our warehouse in the USA, ensuring fast and reliable delivery.

2. Do you offer worldwide shipping?
Currently, we ship within the United States only. With global shipping on the horizon.

3. When will I receive my order?
Orders are processed within 1–3 business days. Shipping typically takes 1–5 business days within the US.

You’ll receive a tracking link via email once your order has shipped.

4. What payment methods do you accept?
We accept all major credit and debit cards and other secure online payment options.

5. How can I return an item?
If you’re not completely satisfied, you may request a return within 14 days of purchase. Please see our Return & Refund Policy for full details.

6. How do I find the right size?
Each product page includes a detailed size guide. If you need further assistance, feel free to contact us — we’re here to help.

7. I entered the wrong shipping info — what should I do?
Please contact us as soon as possible at contact@auveapparel.com. If your order hasn’t shipped yet, we’ll update the information for you.

8. Can I cancel my order?
If your order is still being prepared, we can cancel it for you. If it has already shipped, you can follow our return process once it arrives.